Counseling Services » Resources for Families

Resources for Families

Welcome to the Counseling Services Resources for Families page.

LAUSD HOTLINES

During this time of remote learning, any calls for support or consultation should be made to the following LAUSD numbers for general questions and assistance:
 

LAUSD COVID-19 Hotlines

COVID-19 IT Hotline for Students & Families:
(IT support with devices, Schoology, etc.)
(213) 443-1300
COVID-19 Hotline for Employees:   
(213) 241-2700
 

LAUSD Student & Family Wellness Hotline

Monday-Friday, 8:00am-5:00pm  (213) 241-3840
 

LA Unified’s Student and Family Wellness Hotline is available to students, families, and staff of LAUSD. The Wellness Hotline is staffed by personnel from Student Health and Human Services, including PSWs, PSAs, Nurses, and Healthy Start Navigators. The hotline provides support with basic needs such as accessing food, school enrollment and immunizations, health insurance and mental health referrals.

Mental health support is available for students and families.  Mental health consultation is also available for school staff. Mental health staff are available to provide risk assessments by telephone and work collaboratively with LASPD to respond if further evaluation is warranted. Services are available in multiple languages. The following menu options are available for callers:

Menu Option

To be connected with…

1

Wellness Programs

For assistance accessing resources or services around physical health, academics, finances, immigration, food, shelter, and other basic needs.

2

School Mental Health for Students and Parents/Guardians

For students and parents/guardians in need of mental health support.

3

SMH Clinic or Wellness Center

To reach your SMH Clinic or Wellness Center therapist or psychiatrist for a non-emergency.

4

School Mental Health for District Staff Supporting Students

For District staff in need of mental health consultation to support their students.

5

School Mental Health for LASPD Supporting Students

For LASPD Officer(s) in need of mental health consultation to support their students.

6

Pupil Services and Attendance

For assistance with school enrollment.

7

District Nursing

For questions about required immunizations for school entry, guidelines for specialized physical health care services, or assistance with medications during school hours.

8

Student Support Programs

For assistance with a student in foster care, students experiencing homelessness or students involved in the juvenile justice system.

 

SOCIAL EMOTIONAL/CRISIS LINE RESOURCES

LA County Department of Mental Health (800) 854-7111
LA County Department of Children and Family Services (800) 540-4000
National Center for Child Traumatic Stress
(310) 235-2633
National Suicide Prevention Line Available 24 hours (800) 273-TALK (8255)
National Domestic Violence Hotline Available 24 hours (800) 799- SAFE (7233)
National Sexual Assault Hotline Available 24 hours  (800) 656- HOPE (4673)
Student Health and Human Services (SHHS) Resource                                       Information Guide for Families  
 

YOUTH CRISIS LINE RESOURCES

Teen Line 6pm-10pm Every Night (310) 855-4673  -or- Text "Teen" to 839863
LA Youth Support Services (818) 985-0100
California Youth Crisis Line (800) 843-5200
National Suicide Prevention Lifeline (800) 273-TALK (8255) 
LA County Department ​of Mental Health (800) 854- 7771
 

COMMUNITY RESOURCES

LA County Community Resources Line 211
Community Resources https://partnership.lausd.net/community
 
L.A. Unified and community partners have identified various resources and services available for student and their families. They can visit the site to find services in their area.
 

Food Banks:

World Harvest (213) 746-2227
  https://www.worldharvestla.org/
 

Homeless Shelters:

LA Mission
303 E 5th St. Los Angeles, CA 90013
 (213) 629-1227
Union Rescue Mission
545 San Pedro St. Los Angeles, CA 90013
(213) 347-6300

 

Free Childcare:

Los Angeles Child Care Resource Center (818) 717-1000
Pathways (213) 427-2700
 
3325 Wilshire Blvd. Ste 1100 Los Angeles, CA 90010   [email protected]
 

Free Clothes:

All People Christian Center
822 E. 20th St. Los Angeles, CA 90011 
(213)747-6357
St. Vincent de Paul of Los Angeles
210 N. Avenue 21 Los Angeles, CA 90031
(800) 974-3571
 
Division of Instruction, Academic & Counseling Services Updated 9/18/20
 

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